Travel Sales Manager

We are recruiting for an ambitious Travel Sales Manager with a passion for travel along with extensive travel experience, to join our team in our Shepherds Bush, London office.

With support and direction from the Head of Programme, the Travel Sales Manager is responsible for delivering excellent sales and service results through a team of dedicated Country Specialists.

The Travel Sales Manager role is focussed upon the recruitment, training, management and motivation of their team ensuring Country Specialists are fully able to maximise sales from the initial sales enquiries that arrive in the team, and to actively seek to generate new leads where incoming leads are insufficient., * Lead the sales team within your region with drive, energy and urgency to ensure maximum sales are extracted from the available leads.

• Effectively manage the performance of individuals with the team ranging from new starters to high performers.
• Tackle underperformance promptly as per Audley best practice in conjunction with HR and Head of Sales & Service (HoSS).
• In conjunction with HoSS and Head of Programme take responsibility for setting and communication targets for individuals within the team.
• Provide sales training and constant support to Country Specialists within your region and ensure their product knowledge is continually up to date.
• Take responsibility for responding to operational and emergency situations in your region, including issues caused by suppliers, airlines or unexpected events to ensure best results for clients.

Audley Travel operates a 7-day week experience for our clients. Working with us, you can expect the majority of your time to be worked between the hours of 9am - 5:30pm Monday to Friday, alongside one evening per week. In addition you will be expected to work some weekends with corresponding days off during the week. To help you continue to plan your personal lives, we share these rota's one quarter in advance.