Business Support

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The role of the Business Support is to support the Management Team in all aspects of the programme delivery.

We are looking for a proactive detail-oriented Business Support to join the NEC Care team. You will play a crucial role in ensuring the smooth running of internal processes and supporting team members. This is an exciting business support role, providing essential quality administrative services A fast moving and demanding role, this post holder will have a varied workload across a broad range of issues. The role will also manage and maintain effective performance reporting and document management.

Main responsibilities and opportunities:

• Support the business by managing internal and external communications with customers, patients and colleagues. 
• Communicate/Liaise with all stakeholders internally, and responsible for formal comms externally to the customer.
• Works to positively influence stakeholders internally and externally at all levels.
• Research, prepare and collate reports. Complete audits where required. 
• Organise, manage agendas and attend meetings where required.
• Responsible for guiding, coaching and training across job functions 
• Manage projects requiring delegation of work across job functions, and oversight of others work.
• Be responsible for making improvements to processes, systems or product to enhance performance in our area.
• Maintaining registers including Information Asset and holiday schedules. 
• Provide general administrative support to ensure smooth operations. 
• IT support – Liaise with our IT team to directly manage hardware/software issues.  
• To have a flexible approach to the changing needs of the local service and the company as a whole.

Qualifications

Qualifications & Work Experience:

• Excellent communication and interpersonal skills
• Strong ability to multitask and prioritise across a diverse range of work streams.
• A solid background in administration with a focus on supporting teams and processes
• Tech-savvy and highly competent in Microsoft Office, with experience in creating and maintaining spreadsheets and managing data
• Comfortable working in a fast-paced, dynamic environment. Flexible, able to work unsupervised.
• Strong attention to detail and co-ordination skills
• Practical Knowledge of project management.
• Must be willing to participate and evidence continuing professional development (CPD) 
• A full driving licence and preferably your own transport to travel to and from venues and other places of work within the programme area. 
• This role is exempt from the  Criminal Justice (Spent convictions and certain disclosures) Act 2016. Successful applicants will be required to provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years or the equivalent

Knowledge:

Essential 
Previous experience and proficiency with computer applications
Desirable 
Proficiency in Irish language and or any other language

Personal Skills:

Essential 
Excellent interpersonal, organisational and communications skills
Flexibility to travel within Ireland and UK
Ability to work independently or as part of a team
 

Additional Information

Employees of NEC Software Solutions are entitled to the following Company funded benefit:

• A Group Pension Plan with fantastic employer contributions

OTHER INFORMATION:

• Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role Garda Vetting may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who are we?

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

NEC Care, part of the NEC Health division, delivers the national diabetic eye screening programme. Our mission, vision and values are to provide people-centric services that aim to improve the health and wellbeing of those we serve by working to achieve excellence in service delivery.