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Neighbourhood Officer

Brook Street NMR

£12.59 per day
County Fermanagh, UK
Admin and Secretarial

Role

Job Description


Neighbourhood Officer required
Location: Fermanagh
Job Type: Full-time, Temporary (Covering Sickness)

Job Summary:
Brookstreet UK Ltd are seeking a dedicated and proactive Temporary Neighbourhood Officer to join our team on a full-time basis. This role is available due to sickness cover and offers an excellent opportunity to work within a dynamic housing association environment. As the first point of contact, you will play a crucial role in ensuring that all residents can enjoy their homes peacefully by addressing anti-social activity, nuisance, and breaches of tenancy agreements.

Key Responsibilities:

  • Serve as the primary contact for residents to report anti-social behaviour, nuisance, or breaches of tenancy agreements.
  • Accept and document reports of anti-social behaviour from residents, ensuring all incidents are thoroughly recorded and managed.
  • Complete detailed reports of all incidents, maintaining accurate records and supporting data for future reference.
  • Foster positive relationships with residents, providing guidance and support to ensure they feel safe and supported in their homes.
  • Work closely with internal teams, such as housing management and maintenance, as well as external agencies like local authorities and police, to resolve issues effectively.



Requirements:
Experience: Proven experience in a similar role, preferably within a housing or community setting.
Experience in using MS packages
5 GCSE's at Grades A to C
Excellent verbal and written communication skills, with the ability to engage effectively with diverse groups of people.
Problem-Solving: Strong problem-solving skills, with the ability to handle sensitive and complex situations.
The hourly rate of this role will be paid at £12.59 p/h paid on a weekly basis

How to Apply:
Please submit an up to date CV today via the "Apply" link today, or you can call the Branch on 02890881100 and ask to speak to Donna
Brookstreet UK Ltd are an equal opportunities employer

Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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