Business Support Assistant

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Location: Hybrid from Glasgow or London (must be in commutable distance to either studio)

Salary: £24,570 - £28,000

Deadline: We will close this role as soon as we find a suitable candidate, so please don’t hesitate to submit your application.

NO AGENCIES PLEASE

Job Description

At NEC Digital Studio, we believe in design practices that make the world more human.

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all.

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion

We’d love your help. And we’ll support you all the way.

Discover more at NEC Digital Studio | Made for Life (necsws.com)

NEC Digital Studio Playbook | Playbook

We are looking for a proactive and detail-oriented Business Support Assistant to join the multi-disciplinary team at NEC Digital Studio. You will play a crucial role in ensuring the smooth running of internal processes, supporting team members and maintaining an inclusive and engaging environment for everyone in our team. You will have strong communication skills, both written and verbal and have experience in administration and process improvement, but most importantly you love to help.

The Business Support Team in NEC Digital Studio are an integral part of the team and in this role no week will be the same; you could be helping to plan an event one week and onboarding a new member of the team the next.

Key Responsibilities:

• Onboarding Support - Coordinate the onboarding of new staff, ensuring they have a positive and smooth transition into the NEC Digital Studio team. This includes developing and improving onboarding materials and making new staff feel welcome.
• IT Support - Liaise with our IT team to help staff with hardware/software issues and ensure they have the necessary access to tools and systems.
• Internal Process Improvement - Document, refine, and create new internal processes to help NEC Digital Studio operate more efficiently and effectively.
• Studio Management - Help nurture and support inclusive, enriching, and accessible physical and digital studio spaces for team collaboration.
• Communication - Be a confident and effective communicator, ensuring staff are informed about company updates, day-to-day activities, and key strategic objectives.
• Administrative Support - Provide general administrative support to ensure smooth operations, from managing schedules to maintaining documentation.

Qualifications

Your skills and experience:

We’d like to hear from you if you have any of these skills or experience:

• Strong ability to multitask and prioritise across a diverse range of workstreams.
• Comfortable working in a fast-paced, dynamic environment.
• Tech-savvy and comfortable engaging with people remotely and sensitively.
• Experience creating and maintaining spreadsheets and managing data.
• Strong attention to detail.
• Strong communication skills, both written and verbal.
• Some experience in writing internal communication, such as newsletters and guides.
• A solid background in administration, with a focus on supporting teams and processes.
• Ability to hit the ground running and adapt quickly to new challenges.
• Familiar with MS365 package.

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting, references and occupational health checks.

Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.