Billing Assistant

Billing Assistant

Job Purpose

To assist the Billing Team Leader & Commercial Management. The Billing Assistant will have a keen eye for prioritisation and ensuring contractual commitments are met with maximising revenue and profit margin on the contract. Provide a technical review all works accurately, correctly inputting chargeable works through the client for payment, along with dealing with work order queries. The preferred candidate will have a strong Admin background within Facilities Management knowledge (desirable)

Responsibilities

• Provide a technical daily review all works logged with identifying, valuating and recovering costs for chargeable reactive, additional and project works/PPM Remedial for the contract.
• Maximise and recover costs associated to chargeable out of scope works and task orders in a timely manner as per contractual timeframe, by billing the Client via CAFM system and Application for Payment process.
• Provide accuracy and ensure a full detailed summary is presented to the Client when applying for Application for Payment, to reduce the risk of potential queries.
• Analyse and review value for money is being submitted for review.
• Working closely with the Contract teams to ensure reactive, remedial, projects and new works are charged for in accordance within the contract.
• Escalate, chase and resolve queries effectively within the specified time limit as per the process.
• Full understanding of Contractual information to maximise billing, create analysis reports, with advising and supporting operational and administration teams.
• Assist Billing Team Leader and Commercial Management in preparation of internal and external reporting.
• Monitor and understand Work In Progress (WIP), with keeping WIP for the contract at a minimum at all times.
• Meeting daily targets of 70-80 WOs submitted per day.
• Ad-hoc duties as requested by Billing Team Leader and Commercial Management

Knowledge Skills & Experience

Essential

• Flexible approach to work with competent skills in Microsoft Office applications, including extent use of Excel.
• Being able to prioritise own workload at pace, working with multiple deadlines and duties accurately and timely.
• Data entry experience, capable of working with high volume of transactions.
• You will be expected to work to your own initiative, whilst also working well as an integral team member. With being capable of working under pressure with minimum supervision.
• Being highly motivated, with high work ethic and being able to motivate others and ability to rise to challenges.
• Capable to remain calm under pressure, commands respect, has the confidence of their colleagues and can communicate effectively at all levels.
• Confident in making decisions and follow up their decisions with actions to achieve objectives.
• Having a strong attention to detail when critically examining numerical, financial and written data, with being able to keep quantity of works submitted high.
• Versatile to deal with changeable work load.
• Provide a professional image at all times.
• Excellent communication skills both verbal and written.
• Strong numerate and analytical skills.

Desirable

• Facilities Management experience
• Maximo/CAFM experience
• Advanced Excel Skills

Person

• Excellent personal skills
• excellent organisation skills
• Attention to detail
• Being able to work well under pressure and time deadlines
• Ability to prioritise workload
• Self-starter
• Being able to apply methodical approach
• Have ability to work on own initiative
• Team Player
• Ability to communicate at all levels
• Ability to maintain confidentiality