Arboricultural Officer LBS-009

Provide a customer focussed borough wide arboricultural service through the development of contract arrangements, monitoring and work scheduling for Highways, Housing, Parks and others as necessary. Ensure the success of the service through contract monitoring and administration, strategy development, performance management, quality assurance and effective budget management.

Responsibilities:

- Assist in managing Southwark Council’s tree stock in line with policies and best practices.
- Oversee the in-house tree surgery unit to ensure work quality, compliance, and safety.
- Conduct regular inspections of contract work, covering at least 50% of completed tasks.
- Manage proactive tree surveys across parks, housing, and highways on a three-year cycle.
- Monitor and manage tree pests and diseases, focusing on Massaria and Oak Processionary Moth.
- Issue and track work orders via the Confirm system for in-house and external contractors.
- Support budget management through financial monitoring and contractor payments.
- Provide professional arboricultural advice and participate in community consultations.
Key Duties:

- Update and maintain the tree asset database, including mapping and work history.
- Monitor contractor performance against quality and safety standards.
-Investigate complaints, ensure service improvements, and report on performance.
- Develop strong relationships with stakeholders, contractors, and community groups.
- Contribute to policy development and inter-borough collaborations.
- Attend meetings to consult, resolve issues, and improve service delivery.