Key Account Manager - Manchester
Diageo
Role
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P&L responsibility for relevant customers in on trade channel for the portfolio and delivery of accelerated growth performance for the existing brands and any future acquired brands.
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Leading the commercial performance of the account via thorough commercial management; unlocking growth and maximising sustainable profit delivery
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Strong ownership of the day-to-day customer relationship through effective negotiation, persuasion and conflict management/resolution skills
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Accurate forecasting, internal performance management with attention to detail, and proactive RTM and supply team connectivity to maintain brand visibility in the outlet.
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Working effectively with an activation specialist to coordinate key focus brand plans across the customer base.
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Collaborate on building and chipping in to the on-trade distribution agenda, paired with ROS driving tools to deliver annual financial (AOP) and market share objectives for the portfolio.
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Work closely with an activation specialist who will support on menu creation, activations and customer engagement within your customer base.
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work with the brand ambassadors, customer marketing and category team to deliver the customer needs and commercial and activation goals.
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Successfully navigate return on investment (ROI) decisions with each customer aligning with key priorities for sustainable and profitable growth. Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviours.
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Deliver exceptional results for the customer and Diageo through a sustained commitment to outcomes delivered through effective cross-functional ways of working across our internal teams, paired with balancing key external stakeholders e.g. RTM counterparts, who each play their specific role in building and supporting a great customer relationship.