Hostess Job (European circuit only) - F1

The Host/Hostess plays a crucial role in delivering exceptional customer service and ensuring that guests have a memorable experience at Formula 1 events., * Guest Reception and Engagement:

• Greet VIPs, guests, and clients warmly upon arrival and escort them to their assigned areas.
• Provide a welcoming and friendly atmosphere to ensure guests feel valued and comfortable.

• Seating and Hospitality Services:

• Ensure that guests are seated and attended to promptly in the hospitality suites or viewing areas.
• Manage seating arrangements, ensuring a seamless experience during meals or events.

• Providing Information:

• Offer detailed knowledge about the event schedule, race information, and available services.
• Answer guest queries about the Formula 1 event, including logistics, hospitality offerings, and race-related details.

• Food and Beverage Coordination:

• Liaise with the catering team to ensure guests are provided with food and beverages promptly.
• Monitor and assist with serving food, refreshments, and any special dietary requests or preferences.

• Guest Relations and Problem Solving:

• Handle any guest issues or special requests quickly and efficiently to ensure their experience remains positive.
• Manage high-profile clients and resolve any concerns in a discreet and professional manner.

• Collaboration with Event Staff:

• Work closely with other event staff, including security, catering, and event management teams, to coordinate hospitality services smoothly.
• Ensure that all areas of hospitality adhere to company standards and health & safety regulations.

• Event Setup and Maintenance:

• Assist with the setup and maintenance of the hospitality area, ensuring it remains clean, tidy, and visually appealing throughout the event.
• Ensure that all guest amenities are stocked and available.

• Feedback Collection and Reporting:

• Gather feedback from guests about their experience and report it to the event management team.
• Contribute to the continuous improvement of hospitality services by providing insights and suggestions.