Assistant Trackside Manager Job - F1

Additionally, they will need to provide an outstanding experience at every event or location. This includes a focus on the successful execution of the international Hospitality Programme, with a primary focus on both the VIP Paddock programme and the Paddock Club Team suite., * Assist in the setup of hospitality areas, including VIP suites, lounges, and team zones, ensuring everything is in place before guests arrive.

• Coordinate with suppliers and logistics teams to ensure the timely delivery of equipment, supplies, and décor.
• Assist in managing hospitality staff, including hosts, bartenders, and catering personnel, ensuring they understand their roles and responsibilities.
• Lead briefings to communicate event details, guest expectations, and service standards.
• Monitor staff performance during the event, providing guidance and support as needed.
• Ensure that all VIP guests, sponsors, and corporate clients receive top-tier service and attention.
• Respond to guest enquiries and resolve any service issues or complaints quickly and professionally.
• Assist with the coordination of special requests, such as dietary requirements or exclusive experiences.
• Work with the Trackside Manager to coordinate the delivery of food, beverages, and other event services.
• Oversee the smooth operation of hospitality zones, ensuring that they are fully stocked, clean, and functioning properly throughout the event.
• Assist with the management of event schedules, ensuring that all activities run on time.
• Support the Trackside Manager in managing relationships with high-profile guests, sponsors, and key stakeholders.
• Address any operational challenges or last-minute changes to ensure the event runs smoothly.
• Be proactive in resolving issues related to service, logistics, or guest experience.
• Ensure that all hospitality operations comply with health and safety standards, including food handling, fire safety, and crowd management.
• Monitor cleanliness and hygiene in all hospitality areas, coordinating with staff to maintain high standards.
• Assist with the breakdown and cleanup of hospitality areas after the event, ensuring all materials and equipment are properly stored or returned.
• Help prepare post-event reports, summarising the event's success, challenges, and areas for improvement.
• Provide feedback on staff performance and operational effectiveness to the Trackside Manager.
• Work closely with catering teams, security, and logistics to ensure a seamless guest experience.
• Communicate effectively with different departments to handle last-minute requests