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Employee Relations Specialist | S2 | Human Resources

Santander

£26,000
Milton Keynes, Milton Keynes
Human Resources and Personnel

Role

We're looking for a motivated individual to join our high performing team in coaching and inspiring, to ensure delivery of exceptional experiences for our people. As a one of our Employee Relation Specialist, you'll be there for colleagues in the moments that matter. If you're a great listener and love connecting with people, this could be the role for you.

You'll be helping with everyday interactions to complex case management, providing specialist HR support, guiding managers through end-to-end processes to build capabilities and confidence to support their team. Using data and sentiment feedback from SLAs and experiences, you will be driving continuous improvement to our people deal.

The difference you'll make:

  • Coaching and inspiring our managers to delivery exceptional experiences to our people
  • Managing risks effectively to uphold regulatory standards, organisational policies and employment law
  • Acting as a subject matter expert (SME) for our people relations experiences, you will engage with the business areas people managers and HR team to build capability and confidence in all people relations experiences and journeys
  • Providing dedicated HR support, offering specialist advice and solutions for a seamless end to end case management journey for our customers (from early intervention, up to conclusion) with knowledge across various HR Policy, including Absence, Disciplinary, Grievance and Performance
  • Working in partnership with managers and senior leaders, advising and coaching them towards the best possible outcome and solution of Employee Relations issues