Careers Operations Administrator

You will be responsible for ensuring the delivery of assigned processes are performed to agreed schedules, standards and quality. Strong communication skills and an emphasis on collaboration with internal and external stakeholders will be essential for this role.

Business change is part of the routine and to help us continually improve, you will assist in the design and delivery of improvement projects and participate in their implementation. You will contribute to each post exam series review, record and share lessons learned and support procedural changes.

You will supervise temporary staff by allocating tasks, monitoring workloads, whilst observing staff wellbeing. You will ensure the Exam Processing ethos of trust, open lines of communication and a positive environment for both colleagues and customers.

Please note that overtime and flexibility on days worked will be required during peak periods. This role is based at our warehouse DC10, Whittlesford 6 months of the calendar year.