Housing Officer

The successful candidate will be responsible for:

• Manage a supported housing schemes with tenancies in the South East region.
• Monitor allocations, sign up new tenants, prepare tenancy agreements and conduct right to rent checks.
• Provide intensive housing management support to tenants, explaining tenancy conditions and available services.
• Submit and monitor housing benefit claims, address rent arrears, and liaise with Revenue and Benefits team.
• Conduct regular visits, audits, inspections, and report repair/maintenance issues.
• Support tenants struggling to sustain tenancy by signposting to relevant services (welfare rights, money advice, employment, etc.).
• Liaise with statutory, voluntary, and private organizations related to housing and tenant support.
• Investigate and deal with breaches of tenancy, serve notices, attend court hearings if required.