IT Senior Business Analyst - (homeworking / remote)

Overview

We have an exciting opportunity for an IT Senior Business Analyst to join our new ARMS Global Discretionary team. 

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. Imagine what we could do for your career?

What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for seventeen years, as well as Stonewall’s index of Top 100 employers for LGBT inclusion in the workplace. We have also been recognised as a Disability Confident Leader, currently rank tenth in the Social Mobility Employer Index as well as being named a Race Equality Responsible Business Champion by BITC.

Enterprise Mobility is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.

Enterprise Mobility is powered by technology, and IT is a vital area of the business. As a diverse team of idea enablers and problem-solvers, our innovative IT professionals design, develop and drive the tech that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a team that creates and delivers powerful technical solutions for our branch locations and employees across Europe with the resources and support to develop in a variety of career paths.

T strategy is cloud and API focused which provides opportunity for growth building new solutions using Microsoft Azure, migrating on-premise solutions to the cloud, adding to our API market place and delivery of a portfolio of customer integrations.

The Senior BA will be responsible for working with our business users to document requests and user requirements for the ARMS solutions area. This position will form part of a development team, working closely with colleagues in Product Management, our customer/business partners, and Global IT to meet the needs of our business.

ABOUT THE TEAM

The Automated Rental Management System (ARMS) provides replacement rental management services and software solutions to insurance companies, dealerships, fleets, and collision repair centers. Our mission is simple: to bring all stakeholders in the collision repair industry together in a way that benefits everyone. Our web-based software solutions are designed to enhance performance management with complete transparency, concise measurements, and seamless data integration. We believe in the power of key performance indicators to drive improvement.

ABOUT THE LOCATION

Our primary office location is in Egham. Occasionally, some meetings will be held on-site and require travel to the office at the employee’s expense. This is likely to be less than 10 times a year.  At all other times, the employee can work remotely (within the UK) or in the office as they choose.

Responsibilities

• Develops, interprets, reviews, validates, documents, and maintains business and functional requirements. Coordinates and facilitates meetings to define key capabilities and requirements.
• Evaluates business requests to determine feasibility; researches and identifies options that best serve business needs.
• Provides information about how requirements may affect functional design documents. Serves as the primary interface between the users/product management and the IT team; may be required to present formal presentations to end users, stakeholders, and management.
• Conducts structured walkthroughs of requirements with business and project team members.
• Assumes the role of Scrum Master to facilitate ceremonies such as daily stand-ups, sprint planning, sprint retros and sprint demos, etc.
• Participates in acceptance testing to ensure client/user needs are met. Presents information regarding enhancements and tracks and responds to questions from business and IT team members.
• Identifies potential problems that may arise with new or enhanced applications; communicates how problems will affect business.
• Writes business correspondence and technical reports; reviews report results for accuracy.
• Possesses general knowledge of the IT environment and Enterprise’s lines of business. Assists with researching opportunities to minimize complexity by leveraging current IT investments and seeking out cost effective solutions.
• Participates in change management activities, including testing, troubleshooting, and investigation.
• Assists team with investigation of operational and support issues arising with existing products.
• Maintains established service level agreements to meet customer expectations and quality standards.
• Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures.

Qualifications

• Strong experience of working in an IT Business Analyst role.
• Strong understanding of the Software Development Life Cycle
• Working to Agile principles in teams.
• Excellent Verbal and Written communication skills tailored to audiences with varying levels of technical knowledge.
• Experience of using standard business analysis tools and techniques

Please let us know about any accommodations you may need to participate in the recruitment process.

ADDITIONAL iNFORMATION:

Hours: 40 Hours per week, you must be based in the UK.

Salary: £50,000 - £65,000 Depending on experience

Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.

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