Customer Service Assistant
Resourcing Group
Role
Job Description
Job Title: Customer Service Assistant
Location: Lambeth, London
Pay Rate: £14.68 per hour
Working Hours: 35 hours per week, Monday to Friday
Employment Type: Temporary to Permanent
Are you a customer-focused professional looking for a rewarding opportunity in customer service? We are hiring a Customer Service Assistant to join our team in the vibrant borough of Lambeth. This is a temporary-to-permanent position that offers a competitive pay rate of £14.68 per hour.
Key Responsibilities:
Customer Interaction: Engage with customers through various channels, including phone, email, and in-person, providing assistance and resolving inquiries.
Data Entry: Accurately record and update customer information in the database.
Problem Resolution: Address customer issues promptly and effectively, ensuring a positive customer experience.
Administrative Support: Assist with general administrative tasks to contribute to the smooth operation of the customer service department.
Collaboration: Work closely with team members to achieve collective goals and maintain a positive work environment.
Qualifications:
Previous experience in customer service or a related field is advantageous.
Strong communication and interpersonal skills.
Proficiency in basic computer skills and data entry.
Ability to adapt to changing priorities and handle multiple tasks efficiently.
Excellent problem-solving abilities.
Additional Information:
Working Hours: 35 hours per week, Monday to Friday.
Location: Office-based in the London Borough of Lambeth.
Employment Type: This role is temporary, with the potential for a permanent position based on performance and business needs.
Training: Comprehensive training will be provided to ensure success in the role.
Benefits: In addition to a competitive pay rate, we offer a supportive work environment and opportunities for professional growth.
If you are a motivated individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. To submit your application, please send your resume and cover letter to harry.staines@resourcinggroup.co.uk
LB of Lambeth is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. We look forward to welcoming a new member to our dedicated team in Lambeth
Resourcing Group is acting as an Employment Business in relation to this vacancy.
