Senior Showroom Sales Advisor
Kelly Services
£25,000-£27,000
Loughborough, LE12
Call Centre and Customer Service
Role
Description
Do you have a passion for interior design? Are you looking for the next step in your career with a well-established company… then we might have the job for you! Kelly Services are looking for a Senior Showroom Sales Advisor to join our well respected and expanding client on a full-time and permanent position based in Leicestershire.
Salary £25,000 - £27,000 per annum depending on experience.
Working hours are 09.00 – 17.00 Monday to Friday and 09.30 – 17:00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.
The Role
As a Senior Showroom Sales Advisor you will offer customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries. In addition, you will also support the Sales Advisors to ensure the team understand any process and product changes. You will also work closely with the Showroom Manager, supporting where needed to ensure a smooth customer journey throughout.
Day to day responsibilities include:
- Answering incoming sales calls
- Supporting the Sales Manager
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Problem resolution
- Handle customer complaints
- Guide the sales team in closing sales
- Assist with new starter inductions and training
- Confirming showroom appointments with customers prior to their arrival
The role will likely suit someone who is a friendly, confident and customer centric to provide a luxury customer experience. This fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks whilst being proactive and reactive to customer requirements.
Skills and Experience
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on – this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Minimum of 2 years sales experience
- Must have experience in using a CRM
- Familiar with Microsoft office
Benefits
- A great place to work with a friendly and welcoming team
- Competitive salary with bonus structure
- Optional pension
- Additional leave through years of service
- Sick pay after completion of probationary period
- Free on-site parking
- Purchase additional annual leave scheme
- Development opportunities
If you are looking to further your career with well established and reputable company then please apply for this exciting opportunity!
KSEastMidlands
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.