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Client Relationship Manager

Avant Future Mobility

Southampton
Automotive

Role

Job Description


We are a UK registered Talent Acquisition business working with clients across the UK & Europe. We are generating extensive growth within the future mobility market, therefore, we are required to increase our footprint in order to continue our upward trajectory. As a Relationship Manager you'll be accountable for but not limited to
  • Building & maintaining strong relationships with the assigned clients by acting as their single point of contact to ensure straightforward interaction, liaising with the delivery team and co-ordinator's, dealing with queries and resolving issues.
  • Front end, client management. Meeting with existing clients both virtually and face to face to manage the relationship and ensure delivery is on target / to deadline.
  • Manage end to end recruitment processes, whilst working with the Relationship Managers and resourcing team to meet delivery requirements
  • Attending hiring meetings, advising on any difficult or problematic issues to their recruitment.
  • Support strategic sales plans in connection with Client Engagement team's objectives
  • Responsible for the day to day running of your account, alongside account development and expansion.
  • Secure job vacancies from your client and provide a clear and concise overview to your Talent Attraction team to ensure candidate profile expectations are clear
  • Marketing - responsible for day to day marketing activities.
  • Excellent user of internal and external customer portals and systems, leading from the front and demonstrating best practice.
  • Offer advice to customers on current market conditions as well as advice on market rates and salaries

Talent Attraction Management

  • Effectively manage your Talent Attraction team to ensure excellent customer service is provide and positive candidate relationships are built
  • Clear customer and role overview provided to 'talent attraction team' so candidate profile expectations are clear
  • Ensure your Talent Attraction team provides excellent candidate experience throughout the recruitment lifecycle, from qualification calls through to interview scheduling and onboarding
  • Manage 'talent attraction team' against appropriate KPIs, flag non-performance and support each individual within the team.
  • Follow 'Proactive Progression Plan' 3 monthly framework
  • Ensure all activity tracked on talisman
  • Ensure training needs are met to give TA team members the ability to provide a comprehensive resourcing service

Qualifications

  • Previous recruitment experience essential
  • Automotive industry knowledge preferred
  • Efficient IT Skills
  • Demonstratable leadership and teamwork skills
  • Excellent organisation skills
  • Strong interpersonal skills to build positive, lasting relationships