Administrator - Dudley

Job Description

Our client who are one of the leading facilities management companies are currently recruiting for a Administrator to join their team on a Temporary basis in the Dudley, Birmingham area.

Please not this is a Temp to Perm for the right person

Job Description
* Schedule PPMs to Engineers.
* Schedule work orders with engineers
* Scheduling for all responsive repairs; liaising with tenants, client, contractors, and external parties.
* Scheduling work across all stated contracts
* Reacting to emergencies raised by the client and overseeing engineer's attendance.
* Schedule PPMs to specialist Subcontractors.
* Taking ownership of workload daily
* Handling customer complaints or queries via telephone, email, or letter.
* Support other helpdesk functions on other contracts.
* Prioritising work orders in line with the KPI priorities
* Chasing subcontractors' reports/schedules
* Report any issues where suppliers, engineers, subcontractors have failed to respond within the agreed timescales.
* Ensure completed work has all paperwork in the ECM files ready for invoicing.
* Ensuring all paperwork, Subcontractor PO's and Email instructions are in ECM.
* Recording on the Vixen Diary all communications, decisions, issues, delays, costs, and correct status
* Liaise with Site contacts to arrange and book appointments for work to be carried out.
* Assisting with any other duties the contract needs support in with regards to processing work orders from scheduling, completing, through to invoicing and payment.

Skills & Abilities
* Strong written and verbal communication skills
* Collaboration/Teamwork
* Time management skills
* Details orientation

If interested, please contact m.naini@resourcingroup.co.uk

Resourcing Group is acting as an Employment Business in relation to this vacancy.