HR Service Delivery Consultant

Job Description

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.

Our client Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers. Lloyds Banking Group support a culture of Inclusion and opportunities to develop to become the Bank of the future and Helping Britain Prosper.

Purpose of the Role:

In this role, you will be responsible for managing the end-to-end vetting process for colleagues joining the Group, ensuring compliance with Home Office Regulations and the Group's Colleague Screening Standards. You will play a pivotal role in guaranteeing that all candidates undergo compliant vetting procedures, taking personal responsibility for your own portfolio of candidates from initiation to completion. Your objective will be to ensure a seamless and positive candidate experience throughout the vetting process. Additionally, you will be tasked with identifying and mitigating risks, ensuring that the organisation is safeguarded from any potential liabilities.

As a HR Service Delivery Consultant, you will be responsible for:

• Managing the end-to-end vetting process for colleagues joining the Group, ensuring compliance with Home Office Regulations and the Group's Colleague Screening Standards.
• Identifying and managing risks, taking appropriate actions to mitigate them and safeguard the organisation from undue liabilities.
• Proposing and implementing improvements to processes, systems, and procedures related to vetting, monitoring them through to successful implementation.
• Developing personal capabilities through formal and informal training opportunities, while also providing coaching and support to the team.
• Collaborating closely with internal teams and third-party vetting providers to drive performance and enhance the efficiency of the vetting process.

What we require from the candidate:

• Strong administrative and communication skills, with the ability to work independently and collaboratively as part of a team.
• Proven experience in fast-paced environments, demonstrating efficiency, attention to detail, and proactive problem-solving skills.
• Proficiency in Microsoft tools and the capability to analyse key themes and trends using Management Information (MI).

Next steps

Lloyds Banking Group will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business